Shipping & Delivery

We have 100% FREE Worldwide Shipping on most of our products!

All Orders Have No Minimum!

How long will it take to ship my order?

All orders are processed within 24 business hours and shipped within 3-5 business days. Deliveries take 11-21 business days and in rare cases 30+ business days.  We guarantee delivery within 60 days.

When will I receive tracking information?

Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.

If you do not receive your tracking number within 7 business days, please send us an email on support@pet-trails.com.

Shipping Time:

Orders to US, Canada, Australia, NZ, UK, France and Germany usually take between 7-20 business days to be delivered from the date they are shipped.

Worldwide orders take 11-24 business days and in rare cases can take 30+ business days. Please note in some countries, customs and public holidays may cause an additional delay in delivery.

We recommend that you keep an eye on your tracking.

Countries we ship to:

  • Afghanistan

  • Albania

  • Algeria

  • Andorra

  • Angola

  • Antigua and Barbuda

  • Argentina

  • Armenia

  • Aruba

  • Australia

  • Austria

  • Azerbaijan

  • Bahamas

  • Bahrain

  • Bangladesh

  • Barbados

  • Belarus

  • Belgium

  • Belize

  • Benin

  • Bhutan

  • Bolivia

  • Bosnia and Herzegovina

  • Botswana

  • Brazil

  • Brunei 

  • Bulgaria

  • Burkina Faso

  • Burma

  • Burundi

  • Cambodia

  • Cameroon

  • Canada

  • Cabo Verde

  • Central African Republic

  • Chad

  • Chile

  • Colombia

  • Comoros

  • Congo, Democratic Republic of the

  • Congo, Republic of the

  • Costa Rica

  • Cote d'Ivoire

  • Croatia

  • Cuba

  • Curacao

  • Cyprus

  • Czechia

  • Denmark

  • Djibouti

  • Dominica

  • Dominican Republic

  • East Timor (see Timor-Leste)

  • Ecuador

  • Egypt

  • El Salvador

  • Equatorial Guinea

  • Eritrea

  • Estonia

  • Ethiopia

  • Fiji

  • Finland

  • France

  • Gabon

  • Gambia, The

  • Georgia

  • Germany

  • Ghana

  • Greece

  • Grenada

  • Guinea

  • Guinea-Bissau

  • Guyana

  • Haiti

  • Holy See

  • Honduras

  • Hong Kong

  • Hungary

  • Iceland

  • India

  • Indonesia

  • Iran

  • Iraq

  • Ireland

  • Israel

  • Italy

  • Jamaica

  • Japan

  • Jordan

  • Kazakhstan

  • Kenya

  • Kiribati

  • Korea, North

  • Korea, South

  • Kosovo

  • Kuwait

  • Kyrgyzstan

  • Laos

  • Latvia

  • Lebanon

  • Lesotho

  • Liberia

  • Libya

  • Liechtenstein

  • Lithuania

  • Luxembourg

  • Macau

  • Macedonia

  • Madagascar

  • Malawi

  • Malaysia

  • Maldives

  • Mali

  • Malta

  • Marshall Islands

  • Mauritania

  • Mauritius

  • Mexico

  • Micronesia

  • Moldova

  • Monaco

  • Mongolia

  • Montenegro

  • Morocco

  • Mozambique

  • Namibia

  • Nauru

  • Nepal

  • Netherlands

  • New Zealand

  • Nicaragua

  • Niger

  • Nigeria

  • North Korea

  • Norway

  • Oman

  • Pakistan

  • Palau

  • Palestinian Territories

  • Panama

  • Papua New Guinea

  • Paraguay

  • Peru

  • Philippines

  • Poland

  • Portugal

  • Qatar

  • Romania

  • Russia

  • Rwanda

  • Saint Kitts and Nevis

  • Saint Lucia

  • Saint Vincent and the Grenadines

  • Samoa 

  • San Marino

  • Sao Tome and Principe

  • Saudi Arabia

  • Senegal

  • Serbia

  • Seychelles

  • Sierra Leone

  • Singapore

  • Sint Maarten

  • Slovakia

  • Slovenia

  • Solomon Islands

  • Somalia

  • South Africa

  • South Korea

  • South Sudan

  • Spain 

  • Sri Lanka

  • Sudan

  • Suriname

  • Swaziland 

  • Sweden

  • Switzerland

  • Syria

  • Taiwan

  • Tajikistan

  • Tanzania

  • Thailand 

  • Timor-Leste

  • Togo

  • Tonga

  • Trinidad and Tobago

  • Tunisia

  • Turkey

  • Turkmenistan

  • Tuvalu

  • Uganda

  • Ukraine

  • United Arab Emirates

  • United Kingdom

  • Uruguay

  • Uzbekistan

  • Vanuatu

  • Venezuela

  • Vietnam

  • Yemen

  • Zambia

  • Zimbabwe

 

Please note in the countries below, customs may cause an additional delay in delivery.

    • New Caledonia

    • Lebanon

    • Monaco 

    • Philippines

    • México

    • Honduras

    • Guadeloupe

    • Jersey

    • Jamaica

    • Jordan

    • Indonesia

    • Iran

    • Iraq

    • Martinique

    • Mauritius

    • Morocco

    • Kuwait

    • Costa Rica

    • Taiwan

    • Puerto Rico

    • Turkey

    • Reunion

    • Egypt

    • Argentina

    • Perú

    • Colombia

    • Chile

 

If your have questions or haven't received your order, please contact us on support@pet-trails.com